Ajman Chamber has organized a training program titled "Business Etiquette and International Protocol" for its em-ployees. The initiative aimed to develop professional skills in engaging with official delegations and to reinforce the appli-cation of etiquette and protocol across various professional and social contexts. Held over three days at the Thara Entrepreneurship Hub, the program was delivered by Consultant Dr. Mohamed Al Mar-zouqi in collaboration with Basma Professional & Manage-ment Development Training. The program covered several key areas, including an intro-duction to the concepts of etiquette and protocol, their ori-gins, and the differences between them. It also highlighted the importance of first impressions, the etiquette of greet-ings, handshakes, introductions, and professional interac-tions, as well as protocols for signing agreements and con-ducting official visits. Additional topics included flag proto-col, guest reception at the workplace, and effective strategies for handling unexpected questions in a professional manner. The program also featured a series of practical workshops fo-cused on simulating real-life scenarios, where participants applied realistic situations to enhance their skills and gain hands-on experience in adhering to etiquette and protocol standards. Kaltham Almazrouei, Director of the Human Resources De-partment at Ajman Chamber, emphasized Ajman Chamber's commitment to implementing specialized training plans that enhance both the practical and personal competencies of its workforce in line with global best practices. Almazrouei underscored the significance of this program, particularly in light of Ajman Chamber’s diverse participation in local and international events and exhibitions, as well as its ongoing reception of economic and trade delegations from around the world. This, she noted, requires a high level of readiness and advanced interpersonal skills aligned with international etiquette and protocol standards.