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Frequently Asked Questions

Last updated: 18 September 2026 at 3:42

What is a Certificate of Origin?

Certificates · certificate-of-origin

A Certificate of Origin is an official certificate that identifies the country of origin of exported or re-exported goods.

Related services: Issuance of a Certificate of Origin

What economic establishment membership services are available?
How can I submit an initial registration application for an arbitrator?

Arbitration · arbitration · registration

Required documents:

1. Personal photograph.

2. Emirates ID (front and back).

3. Passport.

4. Curriculum Vitae (CV).

5. Academic certificates (in one file).

Related services: Preliminary Arbitrator Registration

How can I link my account to an existing company membership?

Membership · account · membership

Log in to your account through the Ajman Chamber e-portal, select “Link Account to Existing Company Membership,” and enter the company details, including the membership number, to submit the linking request. Once the information has been verified, the membership will be linked to your account, allowing you to benefit from all Ajman Chamber e-services.

Related services: Request for information about the membership of an economic establishment

What documents and procedures are required to obtain a “Bidayat” License?

Businesswomen Council · bidayat-license

Required documents:

1. A valid Emirates ID.

2. A copy of the passport and a valid family book (including the first page and the unified number page).

3. A copy of the home ownership document and the Makani number identification code.

Related services: Approval for issuance of Bidayat License

What are the fees for issuing a Certificate of Origin?

Certificates · certificate-of-origin · fees

35 AED for invoices ≤ 5000 AED 85 AED for invoices between 5000 - 40,000 AED 105 AED for invoices between 40,000 - 100,000 AED 155 AED for invoices between 100,000 - 500,000 AED 205 AED for invoices between 500,000 - 1,000,000 AED 405 AED for invoices between 1,000,000 - 3,000,000 AED 505 AED for invoices between 3,000,000 - 5,000,000 AED 605 AED for invoices > 5,000,000 AED

Related services: Issuance of a Certificate of Origin

What are the procedures and required documents for obtaining a Certificate of Origin?

Certificates · certificate-of-origin

Processes:

Required documents:

The Chamber reserves the right to request any additional supporting documents, if necessary.

Related services: Issuance of a Certificate of Origin

How can I apply for and obtain information about the Ajman Businesswomen Council?

Businesswomen Council · council · membership

Applications and information are available through the Ajman Chamber website and smart application

Related services: Application for registration of membership in Ajman Businesswomen Council

What documents are needed for commercial mediation?

Legal & Mediation · mediation

Required documents:

Steps:

Related services: Commercial Mediation

How do I obtain a 'To Whom It May Concern' certificate?

Certificates · certificate

The service is available via the Ajman Chamber website or smart application

Related services: Issuance of a Certificate to whom it may concern

What are the procedures for signature validity attestation?

Certificates · attestation

Processes:

Required documents:

The document to be authenticated signed by the authorized signatory.

Related services: Certification of signature authenticity

What is the Commercial Mediation Service?

Legal & Mediation · mediation

This service enables customers to resolve commercial disputes amicably with the help of legal advisors at the Chamber.

Related services: Commercial Mediation

How can I submit an initial registration application for an expert?

Arbitration · arbitration · registration

Required documents:

1. Personal photograph.

2. Emirates ID (front and back).

3. Passport.

4. Curriculum Vitae (CV).

5. Academic certificates (in one file).

Related services: Preliminary Expert Registration

How can I register an arbitration case?

Arbitration · arbitration · registration

Required documents:

1. A copy of the arbitration agreement or the contract that is the subject of the dispute.

2. Statement of claim, including a description of the dispute and the claims.

3. Supporting documents relevant to the claim.

4. A copy of the applicant’s Emirates ID or passport (for individuals), or the commercial license (for companies).

5. Power of Attorney for the legal representative, if applicable.

Related services: Arbitration Case Registration

How are commercial disputes arbitrated?

Arbitration · arbitration

Commercial disputes are resolved by arbitration tribunals established for this purpose. The tribunals issue final and binding awards for all parties.

Related services: Arbitration Case Registration

How are goods exported?

Trade · exports

Exporting goods requires obtaining a Certificate of Origin via the Chamber’s website, mobile app, or in person.

Required documents:

What is Ajman Chamber and its role?

General · about · general

Ajman Chamber is a key institution representing economic interests of companies and individuals, aiming to support their economic roles through services, government representation, and resolving business challenges.

What services does Ajman Chamber provide?

General · about · services

1. Membership of Economic Establishments

2. Certificates of Origin and attestations

3. Legal services

4. Arbitration services

5. Ajman Business women Council services

How can I contact Ajman Chamber?

General · about · contact

You can contact with the Ajman Contact Center at 80070 or Email: 80070@ajman.ae or website: https://www.80070.ae

How can I verify that my transaction has been successfully completed?

Account & E-Services · transaction

Log in to your account and select the service you applied for to view its current status.

What is the "Stay in Your Place" Service?

Stay in Your Place · stay-in-your-place

A field service that allows senior citizens and people of determination to complete their transactions from their homes through a field officer without the need to visit service centres.

Related services: Stay in Your Place Service

Where is the Ajman Businesswomen Council located?

Businesswomen Council · council · contact

The Ajman Business Women Council is located in Al Jurf 2, Ajman, Al Hassan Al Basri Street.

https://maps.app.goo.gl/iM4J1PXPCA2SA7iP8

What are Ajman Chamber’s working hours?

General · about · hours

The official working hours are from 7:30 AM to 3:30 PM ( From Moday to Thursday), Friday from 7:30 AM to 12:00 PM.

Who can benefit from the "Stay in Your Place " Service?

Stay in Your Place · stay-in-your-place

Senior citizens

People of Determination

Special cases that are unable to access service centers

Related services: Stay in Your Place Service

What is the contact number for requesting the "Stay in Your Place" Service?

Stay in Your Place · stay-in-your-place · contact

You can contact the Ajman Contact Center at 80070 to request the service.

Related services: Stay in Your Place Service

How can I recover my username or password?

Account & E-Services · login · password

Log in

Click "Forgot Username or Password"

Enter your registered email

Receive your username and activation code via SMS

Enter the code and reset your password

How do I confirm successful transaction completion?

Account & E-Services · transaction

Log in to the service platform and select the service to check its status.

Where is Ajman Chamber located?

General · about · contact

Ajman Chamber is located in the Emirate of Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, opposite the Ruler’s Court.

https://maps.app.goo.gl/DGvaKAB2r52xUeZk7

How can I file a complaint against a company?

Complaints · complaint

Submit a request for the Commercial Mediation Service and attach the following documents:

A copy of the disputed contract.

A copy of the commercial license.

A copy of the passport.

A copy of the Emirates ID.

Invoices, if available.

How can I submit a general complaint?

Complaints · complaint

Complaints can be submitted via Contact Center at 80070

How do I log in using UAE PASS?

Account & E-Services · login · uae-pass

Access the service platform, click the UAE PASS login, and enter your registered phone number or Emirates ID.

How can I track my complaint status?

Complaints · complaint · tracking

Contact the Ajman Contact Center 80070 and provide the reference number to inquire about the status of your complaint.

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