Services of Membership and Certificates of Origin

Our Vision :

To promote the distinguished image of the Chamber and support its leadership.

Our Mission

To increase and retain our members through satisfying their requirements , managing their affairs professionally , and providing them with high quality services.

The Strategic Objectives of the Membership & Transactions Department:

• Enhancing the services rendered to the customers and increasing them at a 20%  rate .
• Upgrading customers' satisfaction score to 85%.
• Automation of Chamber's operations and services.
• Application of the corporate excellence criteria through upgrading and enhancing work and operations systems of the Department .

Overview on Membership & Transactions Department :

Membership & Transactions Department is one the substantial departments  of  the Chamber, due to  the major functions  it  is performing such as attestations , issuing certificates of origin and commercial  register, along with issuance of the trade name and membership certificates. Also , it is the administrative body concerned with  managing the members’ affairs  as well as their transactions, and it is the main economic and transactional interface of customers by virtue of its direct relationship with the customers through the Service Providing Centers, and for being an important source of the Chamber’s financial revenues  as well.

Membership & Transactions Department  assumes the issue of the membership certificates, trade names , commercial  registers, certificates of origin, as well as attesting  the accounting books, documents submitted by the members, and the authenticity of the members’ signatures, in addition to issuing and attesting  certificates issued to whom it may concern.

Membership & Transactions Department , does also collect and deposit  the prescribed fees , and work in such a way to simplify the procedures in order to gain  the members’ satisfaction.

Membership & Transactions Department  has three main sections  namely ; Attestation   & Certificates of origin Section , Membership Section ,  and  Service Centers Follow-up section.

The main functions of the Department  are:

• Registering new members, including  commercial & professional companies and establishments operating in the Emirate of Ajman, as well as entering  the same in the Chamber’s registers as per their legal classification and  kind of business activity they are practicing , in addition to issuing and renewing their membership in the Chamber.

• Executing all procedures in respect of issuing the commercial  register, trade name, membership certificates, and collect all fees thereof, attesting  accounting  books and documents submitted by the members after checking them and ensuring  their accuracy , attesting  the authenticity of the members' signatures, as well as the certificates or origin.

• Coordinating with the competent governmental departments for  integrating  with them, standardizing forms , as well as simplifying procedures of economic licenses, registers, and certificates of origin.

• Giving suggestions to open new branches for providing services.

• Coordinating with the top management of the Chamber, along with the various  departments for  the purpose of using electronic & technical means in order to facilitate and accelerate customers' procedures.

• Responding to the inquiries addressed to the Chamber regarding certificates of origin, registration, and membership.

• Filing membership files for easy reference to the information included therein .

The Membership And Transactions Affairs Department is so keen to provide the best services for the chamber members through its various services . The Registration &Membership Department at the chamber registers and renews the membership, the certificates of origin , while the Attestations Department issues certificates of origin, certifies the commercial invoices and attests the documents related to the commercial local and foreign transactions submitted by members and local departments.

• Registration and membership for the members and private sector institutions.
• Attesting the transactions of the private sector such as attesting the certificates of origin, invoices and commercial agencies etc.
• Issuing certificates for companies and businessmen whether inside the country or broad.
• Communicating and coordinating with the other departments to facilitate processing the transactions of the businessmen .